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Terms & Conditions

These Terms and Conditions govern the use of Richard Pokies's online platform, including but not limited to its website, mobile application, and related services (collectively referred to as "Platform"). By accessing or using the Platform, you agree to be bound by these terms.

1. Acceptance of the Terms

To continue with your registration process and/or access the Platform, please read these Terms & Conditions carefully before accepting them. If you do not wish to accept these terms, you must exit the website immediately. By accessing or using the Platform after registering, you acknowledge that you have reviewed, understood, and agreed to be bound by these Terms.

2. Eligibility Requirements

You agree that if you provide any false information or use the Platform while prohibited from doing so, your account may be suspended or closed without notice, and any winnings forfeited.

3. Geographic Restrictions

If you attempt to register from a restricted jurisdiction, your account will not be approved, and you must exit the site immediately. Players are responsible for ensuring that online gambling is legal in their area.

4. Account Registration Rules

To create an account on our Platform, you must provide accurate information during the registration process. You agree to update this information as necessary and ensure it remains true, complete, and current throughout your use of the platform. Only one account per user is permitted; creating multiple accounts or attempting to access others may result in suspension or closure.

5. One-Account-Per-User Policy

You acknowledge that all players have their own unique user ID (username) and password. Sharing login credentials with anyone else is strictly prohibited, as this can compromise the security of your account and lead to unauthorized transactions.

6. Identity Verification and KYC

As required by our regulatory obligations, Richard Pokies will conduct identity verification checks on its users. To comply with these requirements, you may be asked for additional identification or proof-of-address documents at any time.

7. Account Accuracy Obligations

You must ensure that all personal details submitted through the Platform are accurate and up to date. Failing to do so could result in account suspension or closure and potential tax implications if winnings are paid out with incorrect information.

8. Account Security Responsibilities

You acknowledge your responsibility for maintaining the confidentiality of your login credentials (including but not limited to usernames, passwords, PINs) and for reporting any unauthorized use of your account immediately.

9. Login Credentials and Password Protection

For security purposes, Richard Pokies recommends using unique passwords for each online account, including email, bank accounts, or other platforms where sensitive information is stored. Avoid sharing login details with anyone else to prevent phishing attacks and protect against unauthorized access.

10. Restricted Behaviour and Prohibited Activities

Engaging in prohibited activities (including but not limited to money laundering, illegal betting practices, etc.) can result in your account being suspended or closed permanently without notice.

11. Multi-Accounting and Fraud Prevention

Richard Pokies employs strict anti-money-laundering and counter-terrorism policies. Creating multiple accounts or engaging in any form of fraudulent activity may lead to the permanent closure of all associated accounts along with potential law enforcement action.

12. Bonus and Promotion Rules

Bonuses, free spins, or other promotional offers provided by Richard Pokies are subject to specific terms, which will be outlined when offered. Not following these requirements can result in loss of bonus funds, forfeited winnings from the promotion period, and termination of your account for continued breaches.

13. Wagering and Gameplay Conditions

All real-money wagers must meet our minimum bet requirements as set by the applicable game rules or promotions to avoid bonuses being voided and potential losses incurred during gameplay.

14. Bonus Abuse Prevention

Attempting to manipulate, exploit loopholes in promotional offers, or engage in other forms of bonus abuse can result in account suspension or closure without notice, along with any related winnings forfeited due to this action.

15. Deposits and Withdrawals

When using our Platform for real-money transactions (deposits/withdrawals), you agree to follow the guidelines set out within these Terms & Conditions. Our payment terms include a minimum and maximum transaction amount per request, along with potential fees associated depending on your chosen method of payment.

16. Verification Before Withdrawals

As part of our regulatory obligation for anti-money laundering purposes (AML), Richard Pokies may need to verify certain aspects of account information before allowing any withdrawal above our threshold value of €2,000.

17. Processing and Review Procedures

Your understanding is requested that due diligence for suspicious activity or anti-money laundering procedures might cause delays in your withdrawals, which are ultimately reviewed by our team.

18. Responsible Gambling Expectations

Richard Pokies recommends a responsible approach to gaming and encourages players to set limits on their gambling activities if they feel it may be impacting their daily life negatively.

19. Self-Exclusion and Account Restrictions

To prevent you from accessing your account temporarily, we offer tools such as deposit limits or temporary self-exclusion options available through MyAccount. In the case of a permanent exclusion or other restrictions placed on an account for any reason (including abuse prevention measures), all associated winnings will be forfeited.

20. Game Fairness and RNG Systems

All games offered by Richard Pokies are operated using Random Number Generators to ensure fairness in gameplay, with third-party auditors testing these systems periodically as required under our license agreement.

21. Technical Interruptions or Voided Gameplay

In case of server downtime, system errors, or technical issues which interfere with a game session's integrity (resulting in an unfavorable outcome), Richard Pokies will do its best to correct the situation and may adjust bets/stakes placed accordingly, though no guarantees can be made regarding outcomes.

22. Suspension or Closure of Accounts

Accounts subject to suspension due to non-payment, abusive behavior towards other players/site staff, multi-account sharing (to circumvent deposit limits), attempted bonuses abuse strategies against the rules listed above will see all relevant winnings forfeited, with restrictions placed accordingly and at our discretion for future access.

23. Intellectual Property and Platform Ownership

All content on Richard Pokies is owned by or licensed to Hollycorn N.V., including game providers' intellectual property rights (IPR), software copyrights and any associated trademarks used within the website or promotional materials.

24. Limitation of Liability

Hollycorn NV. will not be held liable for consequential losses under these Terms & Conditions, though we maintain responsibility where due in accordance with applicable laws for negligence on our part directly affecting your winnings.

25. Modification of Terms

Richard Pokies reserves the right to update or modify its terms and conditions from time-to-time as necessary, especially when responding to changes in regulatory requirements or market dynamics. These updates will become effective immediately upon posting within MyAccount upon login, ensuring all current users are fully informed about new policy details before proceeding with their gaming experience.

26. Contact or Support Guidance

To report any issues encountered during gameplay or inquire further on questions related directly towards our policies outlined above (for better understanding purposes), please refer to the help section of your account for contact options available both within MyAccount and external avenues via support email address, though availability may vary depending upon service chosen at any point in time.

27. Applicable Licensing or Regulatory Oversight

All operations managed by Richard Pokies must comply with guidelines from its primary license issuer - Curaçao eGaming (8048/JAZ2019-015). Players accessing our site agree to the platform following such operational directives in addition to these Terms & Conditions set out within this document.

If you choose to proceed using our Platform, you signify that you have read and understood all applicable policies outlined above.